In most cases, we are unable to make changes to an order after it has been placed. However, please contact us as soon as possible and we will do our best to accommodate your request.

You can track your order by logging into your account on our website or app, going to your account and selecting orders. Here you’ll see where it is.

We don’t currently offer returns for deliveries however, if you’d like to return it or get an exchange, you can contact the store directly.

All our deliveries are for same-day 2-hour delivery. We currently don’t support specific-time delivery. This is something we may bring in, in the future.

If there is no response when the delivery driver attempts to deliver your order, they will attempt to get in contact with you and wait 10 minutes before returning your package back to the store. In this event, you’ll have to arrange for delivery to be completed yourself.

The delivery fee depends on different factors but mainly the distance from the store. Deliveries start from just £5.99! We do have a service fee which covers our charges for third-party payment systems.

Delivery is currently available in Sheffield, however, we are constantly looking for new places to expand into so keep your eyes peeled 👀.

You can change your delivery address by contacting us as soon as possible. We will do our best to accommodate your request, but please note that changes to the delivery address may affect the delivery time and may incur higher fees. 

You can change your delivery address by contacting us as soon as possible. We will do our best to accommodate your request, but please note that changes to the delivery address may affect the delivery time and may incur higher fees. 

Yes. Our independent riders and drivers are all hand-picked through a series of screening methods: Background checks. Driving licence, insurance and driving history checks.